• Outreach Specialist (Foundational Community Supports)

    Job Locations 4 months ago(1/31/2019 1:02 PM)
    Job ID
    # of Openings
    Hidden (38627)
  • Overview

    Full Life Care helps adults of all ages with chronic illnesses, and physical or developmental disabilities. We are a not-for-profit organization dedicated to improving people’s lives and supporting caregivers. Since the 1970s, we have helped thousands of individuals preserve their dignity and avoid living in a nursing home or in isolation.


    Benefit package includes:

    • Generous Paid Time Off
    • Medical Healthcare coverage with very low employee monthly premiums
    • Dental Healthcare coverage with NO monthly premiums
    • Vision coverage discount
    • Tax Annuity medical plan (FSA)
    • Multiple Retirement plans with Employer matching

    Pay: $18-19 per hour or DOE

    Position Details

    The Full Life Care Foundational Community Supports (FCS) outreach specialist is an essential member of a multi-disciplinary team focused on providing housing sustainability to persons in need throughout King County. This outreach specialist position is responsible for phone and field-based outreach to newly referred FCS program beneficiaries in order to educate about FCS program benefits and engage in services. FCS clients may be currently homeless, currently housed, and/or at risk of losing their housing. We provide person-centered, client-choice care and provide services with compassion and respect


    Essential Position Functions:

    • Conducts phone and community-based field outreach to FCS program enrollees to educate on FCS program services and facilitate initial communication with assigned FCS housing case manager;
    • Communicates in responsive manner with program management staff, housing case management staff, and ancillary providers to collaborate on program enrollees’ behalf;
    • Takes initiative with information gathering and schedule maintenance regarding client service and internal program requirements and timelines;
    • Documents all outreach efforts and complete necessary program intake paperwork with FCS program enrollees;
    • Provides program education and referral information to community providers and partners;

    Marginal Functions of the Position:

    • Complete projects and tasks as assigned by supervisor;
    • The ability to prioritize projects needing to be completed in a timely manner;
    • Collaborate with and train staff on proper operation and maintenance of program systems and equipment;

    Qualificational Requirements Needed to Perform the Duties of the Job:

    • Knowledge of principles, methods and procedures of providing outreach-based community support services to support client ability to maintain independent living situations;
    • Must have excellent verbal and written communication skills;
    • One or more years of related program support or direct service experience;
    • Working knowledge of computer and communication technologies including word processing programs, spreadsheet and database applications;
    • Must have access to private reliable means of transportation, may require reliable vehicle for client transport;
    • Current Washington State Driver’s License and proof of safe driving record obtained through appropriate Washington state department;
    • Ability to work independently and communicate effectively with program management staff, ancillary departments, program service staff, and clients;

    Preffered Qualifications:

    • Bachelor’s degree in social work, counseling, psychology or related field;
    • Experience working with housing or community support services;
    • Experience working with low-income older and disabled adults;

    Other Requirements:

    • Dependable and responsible;
    • Likes people and has a nurturing and caring attitude;
    • Organized, self-motivated, honest, and mature;
    • Must be able to operate office equipment including but not limited to computer keyboards, multi-line phone system, fax and copy machines.

    Join us in our vision of working toward a future where adults with serious illnesses or disabilities can be supported in the community rather than living in isolation or needing to resort to institutional care!


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